Terms of Service (TOS)


By using our website and services, including our LLM-powered chatbot, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing or using the SmartSherpa website or services, including our chatbot, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Services Provided

SmartSherpa provides a platform that uses a Large Language Model (LLM) chatbot to assist users with simple job-related requests and inquiries. Our chatbot interacts with users to provide guidance and information, but it is important to note:

  • Non-Liability: SmartSherpa is not responsible for the accuracy, reliability, or completeness of the information provided by the chatbot. The chatbot responses are generated based on available data and should not be considered professional advice.
  • Job Postings & Inquiries: SmartSherpa facilitates discussions about job postings but does not guarantee job offers, employment, or responses from employers.
  • User Responsibility: It is the user's responsibility to verify the information provided by the chatbot and take independent action based on that information.

3. User Accounts

To use certain features of SmartSherpa, you may be required to create an account. You agree to provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Account Security: SmartSherpa is not liable for any unauthorized access to your account. Please notify us immediately if you suspect any security breaches or unauthorized use.

4. Prohibited Use

When using SmartSherpa, you agree not to:

  • Use our services for any illegal purpose or to solicit others to perform illegal activities.
  • Violate any applicable laws or regulations.
  • Transmit any malicious code, viruses, or harmful software.
  • Harass, abuse, or harm other users, or our chatbot.
  • Access, collect, or use information from SmartSherpa by automated means (e.g., bots or scrapers) without prior authorization.
  • Misrepresent your identity or falsely claim association with any organization.

We reserve the right to terminate your access to SmartSherpa if you violate any of these prohibited uses.

5. Intellectual Property

The content on SmartSherpa, including the chatbot interactions, text, images, graphics, logos, and any software, are owned by or licensed to SmartSherpa and are protected by copyright, trademark, and other intellectual property laws.

  • Limited License: You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial use.
  • Restrictions: You may not reproduce, distribute, modify, or create derivative works of SmartSherpa’s content without prior written consent from us.

6. Third-Party Services and Links

SmartSherpa may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume any responsibility for these third-party websites. You access third-party websites at your own risk.

7. Disclaimer of Warranties

SmartSherpa is provided on an “as-is” and “as-available” basis. We do not warrant that:

  • The service will be uninterrupted, secure, or error-free.
  • The information provided by the chatbot is accurate, complete, or reliable.
  • Any issues with the service will be corrected promptly.

You use the SmartSherpa service at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, SmartSherpa, its employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

  • Your use of or inability to use SmartSherpa’s services.
  • Any unauthorized access to or alteration of your data.
  • Any errors, omissions, or inaccuracies in the information provided by the chatbot.

In no event shall SmartSherpa’s total liability to you for all claims exceed the amount you paid to us, if any, for using the services.

9. Indemnification

You agree to indemnify, defend, and hold harmless SmartSherpa and its affiliates, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our services, violation of these Terms, or infringement of any intellectual property or other rights.

10. Termination

We may suspend or terminate your access to SmartSherpa at any time, for any reason, including but not limited to violations of these Terms, without prior notice or liability. Upon termination, your right to use SmartSherpa will cease immediately.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Washington, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or SmartSherpa will be brought exclusively in the courts of the state of Washington.

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12. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of SmartSherpa after any changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms or our services, please contact us at: contact@smartsherpa.ai